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India — Digital Personal Data Protection Act, 2023 + Information Technology Act, 2000

Privacy Policy – India

Ackrolix Innovation Private Limited ("Ackrolix", "Company", "we", "our", "us") is committed to protecting your personal data in accordance with applicable Indian laws.

1. Information We Collect

  • • Information you provide: name, email address, phone number, company name, billing information, project requirements.
  • • Automatically collected data: IP address, browser type, device information, cookies and usage data, website analytics.
  • • Business data shared for project execution, including technical documentation or content.

2. Purpose of Processing

  • • Providing website design and development services.
  • • Responding to inquiries, sending proposals and invoices.
  • • Improving website performance and analytics.
  • • Marketing communications (with consent).
  • • Legal and regulatory compliance.

3. Consent

  • • By using our website, you provide consent for collection and processing.
  • • You may withdraw consent at any time; withdrawal does not affect prior lawful processing.

4. Data Sharing

  • • We may share data with payment processors, hosting providers, cloud providers, and legal/regulatory authorities where required by law.
  • • We do not sell personal data.

5. Data Retention

  • • Personal data is retained only as long as necessary for contractual obligations, legal compliance, and dispute resolution.
  • • After the retention period, data is securely deleted.

6. Your Rights (DPDP Act 2023)

  • • Access your personal data.
  • • Correct inaccurate data.
  • • Erase personal data (where applicable).
  • • Withdraw consent.
  • • File grievances.

7. Data Security

  • • We implement technical and organizational safeguards including secure servers, SSL encryption, restricted access controls, and regular security updates.
  • • No system is 100% secure.

8. Cookies

  • • Cookies are used to improve user experience, analyze traffic, and optimize performance.
  • • You may disable cookies through browser settings.

9. Third-Party Links

  • • Our website may include links to third-party websites; we are not responsible for their privacy practices.

10. Grievance Officer (India)

  • • Ackrolix Innovation Private Limited, 3rd Floor, Rider House, 136-P, Sector 44, Gurugram, Haryana 122003, India.
  • • Email: info@ackrolix.com | Phone: +91 8178567042
  • • We respond within timelines prescribed by law.

11. Policy Updates

  • • We may update this Privacy Policy periodically with a revised Last Updated date.
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