UAE — Federal Decree Law No. 45 of 2021 (PDPL)

Privacy Policy – United Arab Emirates

Ackrolix – UAE Operations ("Ackrolix", "Company", "we", "our", "us") respects your privacy and processes personal data in accordance with UAE PDPL.

1. Personal Data We Collect

• Information you provide: full name, email address, phone number, company details, billing information, project requirements.
• Automatically collected information: IP address, device information, browser type, cookies, website analytics.

2. Legal Basis for Processing

• Consent.
• Contractual necessity.
• Legal obligations.
• Legitimate business interests.

3. Purpose of Data Use

• Delivering website and software services.
• Managing client relationships.
• Processing payments.
• Marketing (with consent).
• Regulatory compliance.

4. Data Sharing

• We may share data with hosting/cloud providers, payment gateways, and legal authorities where required.
• We do not sell personal data.

5. Cross-Border Transfers

• Where personal data is transferred outside the UAE, appropriate safeguards are applied under PDPL.

6. Data Retention

• Data is retained only as long as required for contractual or legal purposes.

7. Your Rights (UAE PDPL)

• Access personal data.
• Request correction.
• Request deletion.
• Restrict processing.
• Object to processing.
• Withdraw consent.

8. Data Security

• We use reasonable administrative, technical, and physical safeguards to protect personal data.

9. Cookies

• Cookies are used for performance, analytics, and user-experience enhancement.
• You may disable cookies in browser settings.

10. Contact Details (UAE)

• Data Protection Contact, Ackrolix – UAE Operations, of BurJuman Mall - Level 3 - Al Wasl - Dubai.
• Email: info@ackrolix.com | Phone: 055 477 7953

11. Policy Changes

• This policy may be updated periodically; continued website use constitutes acceptance of updates.

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